OUR TEAM
Helping make Customer Experience your Business Game Changer. GCC Customer Experience Training & Certification Academy. Co-founder E3 – Biggest CX Conference in GCC. GamechangerGCC Podcast Host.
CXPA Recognised Training Provider (RTP) – CX 30under30 – CCXP – Service Design Facilitator
Alec Dalton, CCXP
Co-Founder and Managing Partner of the Hospitality Leadership Academy
SVP Projects Advisory & Delivery at CXSA Middle East | Leading cross-functional teams to project success I Ex Aramex
Patient and Customer Experience Expert
Business Development Manager and Consulting
Trainer/Facilitator/GALLUP Coach/ LEGO® SERIOUS PLAY®/ Design Thinking/Building Professional Personality & Careers/CX. Visitor & Patient Experience/Leadership / Help implementing company’s values & culture
CXO (Chief Customer Experience Officer) at MetaB3E | MD at MKL CX | MBA | Top 25 CX Influencer 2021, 22 and 23 | Lego® Serious Play® Facilitator | Insights Discovery Trainer | Executive Coach | Author | NED
Partner at Ideate Innovation | Designing for a More Equitable World
CCXP, Co-author of “Customer Experience” #1 bestseller on Amazon
18 years of extensive experience spanning customer experience management, consultancy, analytics, and research, demonstrated expertise in VoC platforms, analytics methodologies, survey design, and agile project management.
Owner LBBS, Head of Operations – PEN, Director – Biz-Smart
Management Consultant at CXSA / Customer Experience Specialist | Retail Customer Experience
CX advisor| Agile CX Solutions| Top 15 CX Influencer and speaker | Founder of the first CX knowlegebase
