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20 Certifications covering every aspect of customer centricity
Best practice to next practice certified content
Arabic and English speaking expert instructors
Practical assessment driven certifications
Live, virtual or hybrid delivery
All content completely tailorable to your specific needs
All programmes certified by recognised bodies
All material accessible 24X7 via online portal
Ongoing coaching and development to develop new practices
Varied learning resources available across different disciplines
These were two of the best training days I have ever been to….we were allowed to challenge, question, deep dive and also to make the understanding and take outs relevant to our businesses. I am definitely armed to be able to use the learning in my organisation.
This day was dedicated to the workshop and I benefited a lot of things in the field of Customer Experience, especially here I would like to mention Charles Bennett, thanks again for the deep insights you've shared with us... especially understanding personas and the impact of CX.
Fantastic workshop. Inspiring speaker with great insight as to how customer experience management should be delivered within a corporate. We have worked with Charles on multiple occasions as part of our programme to create the leading customer-focused organisation in our market. Charles’s work was a fundamental part in helping us to think differently and to deliver a fundamental part of our vision."
It was an enjoyable CXSA Customer Experience Foundation workshop. Thank you to our amazing group of experts.
