20 Certifications covering every aspect of customer centricity

Next Practice

Best practice to next practice certified content

Multi Lingual

Arabic and English speaking expert instructors

Put into practice

Practical assessment driven certifications

Versatile Delivery

Live, virtual or hybrid delivery

Tailored Content

All content completely tailorable to your specific needs

Certified Programmes

All programmes certified by recognised bodies


All material accessible 24X7 via online portal

Extended Learning

Ongoing coaching and development to develop new practices

Multitude of Resources

Varied learning resources available across different disciplines

Get Personal Learning Paths And Recommendations

Enhance your personal & organisational skills with our bespoke programmes